Refund Policy

We stand behind the quality of our products and want you to feel confident in every gift you give.

30-Day Warranty

We offer a 30-day warranty on all products. If your item arrives damaged or develops an issue under normal use, we're here to help.

Policy Details:

• If your item arrives damaged, we will remake the item only — no refunds will be issued.

• If your item is damaged through normal use (not misuse), we will either remake or refund the item at our discretion.

To qualify, you must:

• Contact us within 30 days of delivery

• Provide a clear photo or video (depending on the product)

• Include your order number

We Do Not Accept Returns or Refunds for:

• Buyer's remorse or change of mind

• Incorrect shipping addresses entered at checkout

• Lost or stolen packages marked as delivered by the carrier

Package Protection (Optional but Recommended)

We offer Package Protection for purchase as an add-on.
If purchased and your order is lost or stolen, we will remake your item free of charge.

If Package Protection is not purchased, we are not responsible for replacing or refunding lost or stolen packages marked as delivered by the carrier.

To Start a Warranty Claim

Email us at support@endlesslovegifts.com with:

• Your order number

• A description of the issue

• Photo or video of the item

We respond to all messages within a few hours and always within 24 hours (Monday–Friday).